Terms of use

Terms of use

Last updated: 20 May 2026

Company or organisation name: Novagram Ltd
Company registered number: 07196242
Place of registration: England and Wales
Registered office address: 320 Garratt Lane, London, SW18 4EJ
Trading address and company email address: 12 Red Lion Square, London WC1R 4QH – hello@novagram.com
How to contact us via non-electronic means: Write to us at 12 Red Lion Square, London WC1R 4QH
VAT number: GB990982759

Please read these Terms of Use (“Terms”) carefully before using the website at www.novagram.com (the “Service”), operated by Novagram Ltd (“we”, “us”, or “our”).

Your access to and use of the Service is conditional upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the Service.

Availability, errors and inaccuracies

We continually review and update the information on our website, including details relating to our services, projects and content. Information on the Service may occasionally contain errors, inaccuracies or omissions, or become outdated.

We do not guarantee the accuracy, completeness or availability of any information contained on the Service and reserve the right to amend, update or remove content at any time without prior notice.

Nothing on the Service constitutes a binding offer capable of creating legal obligations.

This section does not affect any statutory rights that may apply.

Intellectual property

The Service and all original content, features, functionality, designs, graphics, text, imagery, code and other materials contained within it are and will remain the exclusive property of Novagram Ltd and its licensors.

The Service is protected by copyright, trademark and other intellectual property laws in the United Kingdom and internationally.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish or otherwise use any material from the Service without our prior written consent.

Links to third-party websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Novagram Ltd.

We have no control over, and accept no responsibility for, the content, policies or practices of any third-party websites or services. You acknowledge and agree that Novagram Ltd shall not be liable for any loss or damage arising from your use of, or reliance upon, any content, goods or services available through such third-party websites.

We recommend that you review the terms and privacy policies of any external websites that you visit.

Termination

We reserve the right to terminate or suspend access to the Service immediately, without prior notice or liability, for any reason, including where these Terms have been breached.

Upon termination, your right to use the Service will immediately cease.

Any provisions of these Terms that by their nature should continue following termination shall survive termination, including ownership rights, disclaimers, indemnities and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless Novagram Ltd and its employees, directors, officers, contractors, licensors and agents from and against any claims, damages, obligations, losses, liabilities, costs and expenses (including reasonable legal fees) arising from:

• Your use of the Service.
• Your breach of these Terms.

Limitation of liability

To the fullest extent permitted by law, Novagram Ltd, its directors, employees, partners, agents, suppliers and affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, revenue, data, business opportunity, goodwill or other intangible losses resulting from:

• Your access to or inability to access the Service.
• Any conduct or content of third parties on the Service.
• Any content obtained through the Service.
• Unauthorised access to or alteration of your data or transmissions.

This applies regardless of whether liability arises under contract, tort (including negligence), statute or otherwise.

Disclaimer

Your use of the Service is entirely at your own risk.

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement or performance.

Novagram Ltd does not warrant that:

• The Service will be uninterrupted, secure or available at all times.
• Errors or defects will be corrected.
• The Service will be free from viruses or harmful components.
• The results obtained from use of the Service will meet your requirements.

Exclusions

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful under applicable law.

Subject to that, Novagram Ltd shall not be liable for any indirect, incidental, consequential, special or exemplary loss or damage arising from your use of the Service or these Terms, including but not limited to loss of data, business interruption, reputation damage, loss of profits or anticipated savings.

Governing law

These Terms shall be governed and interpreted in accordance with the laws of England and Wales.

Any failure by us to enforce a provision of these Terms shall not constitute a waiver of that provision.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

These Terms constitute the entire agreement between you and us regarding your use of the Service.

Changes to these Terms

We reserve the right, at our sole discretion, to amend or replace these Terms at any time.

Where changes are material, we will make reasonable efforts to provide notice before revised terms take effect.

By continuing to use the Service after any updates become effective, you agree to be bound by the revised Terms.

If you do not agree to any revised Terms, you must stop using the Service.

Privacy and cookies

Please refer to our Privacy Notice and Cookie Policy. These policies form part of these Terms and should be read before using the Service.

Contact us

Novagram Ltd
12 Red Lion Square
London WC1R 4QH
Email: hello@novagram.com
Telephone: +44 20 3603 4755